Privacy Policy

As we may gather personal information and other users related information which may be used or disclosed at the time when necessary, all the policies, terms and conditions mentioned on our website must be acknowledged, understood and agreed upon by the user.

Data Collection

Personal information

  • From the users, the website will obtain, in case of delivering a service, certain personal information such as the users’ name, address, contact details, email and other related details

Payment credentials

  • We may collect account information and authentication information while making purchase transactions

Device and Network Information

  • Information regarding network details and the technical specifications of the Roku devices in question to render the relevant services will be obtained

Reports on errors and issues

  • It is necessary for users to provide us with relevant error reports or messages pertaining to their Roku devices whichever is applicable in their case
  • Based on the error messages, we may provide the users with corresponding remedies

Information about user location

  • It may be necessary to share location information of the device with our associates to give appropriate solutions to the users’ issues


Used improve the system’s performance and in return our service, we may store cookies to analyze the issues related to your queries


The main aim of the website is to provide the best service to its users with information to troubleshoot issues related to Roku and also, we hold all the rights to collect and save such details and it will remain confidential unless otherwise required in a court of law.




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